Frequently Asked Questions

Corrosion Protection

  1. Will the electromagnetic corrosion module drain my car battery?
  2. Has the electromagnetic corrosion protection technology been tested and approved by independent, non-biased agencies or organizations?
  3. What do I do if the module light does not come on when I press the test button?
  4. Why should I choose Electromagnetic corrosion protection over traditional rust sprays?
  5. My car already has some rust; will the electromagnetic corrosion module help?

Exterior Protection

  1. How do I clean my vehicle after Exterior paint protection (Xzilon®) or Exterior paint enhancer has been applied?
  2. Can I wax my vehicle after Exterior paint protection (Xzilon®) or Exterior paint enhancer has been applied?
  3. What should I use to wash my car?
  4. If I am in an accident and my car requires to be re-painted, do I need to re-apply Exterior paint protection (Xzilon) or Exterior paint enhancer?
  5. What do I do when I get bird droppings, tree sap or insects on my vehicle?

Interior Protection

  1. What do I do when I get a stain on my seats?
  2. I am a smoker, am I covered for any accidental rips, tears or burns?
  3. How often should I clean my interior?

Claims

  1. How do I initiate a claim?
  2. How do I know if the damage is covered?
  3. I’m starting to see a little red rust, do I have a claim?

Warranty

  1. Can I register my warranty online?
  2. Can I transfer my warranty?

Corrosion Protection

  1. Will the electromagnetic corrosion module drain my car battery?
    The module does not drain your vehicle battery. It only draws 1/3 of 1 milliamp to power the technology which is 40 times less power than any other module on the market.

  2. Has the electromagnetic corrosion protection technology been tested and approved by independent, non-biased agencies or organizations?
    YES, the Performance Protection electronic corrosion protection module underwent extensive additional testing between 2002 and 2004 at the government’s request.
    It is proven that it does indeed help to inhibit corrosion. Tests show a 98% to 99.7% reduction in corrosion on automotive sheet metal panels.
    For a complete list of testing organizations, see Performance Protection’s Lab Tested page.

  3. What do I do if the module light does not come on when I press the test button?
    Check the connections in your vehicle then the inline fuse, if light still does not come on bring your vehicle back to your selling dealer.

  4. Why should I choose Electromagnetic corrosion protection over traditional rust sprays?
    The electromagnetic corrosion module covers areas of your vehicle that traditional sprays do not. For example: the vehicle frame, areas above the window line, seams and much more.
    The electromagnetic corrosion module means you never have to spray again. Spray contains harmful petroleum products that are washed off into the environment.

  5. My car already has some rust; will the electromagnetic corrosion module help?
    Yes, the module will slow down the process of rust even if there is rust present before installation. The module is proven effective up to a 99.7% reduction in corrosion.

Exterior Protection

  1. How do I clean my vehicle after Exterior paint protection (Xzilon®) or Exterior paint enhancer has been applied?
    We suggest regular routine washing and general maintenance. Wash your vehicle every 2 weeks if possible, waxing is not required. If using a car wash, we strongly recommend touch less car washes. We strongly recommend using any neutralized car shampoo.

  2. Can I wax my vehicle after Exterior paint protection (Xzilon®) or Exterior paint enhancer has been applied?
    Yes you can but it is not needed. If you are going to wax your vehicle use any NON-abrasive carnauba wax.

  3. What should I use to wash my car?
    We strongly recommend using any neutralized car shampoo that can be purchased at any automotive retail store. DO NOT use anything abrasive.

  4. If I am in an accident and my car requires to be re-painted, do I need to re-apply Exterior paint protection (Xzilon) or Exterior paint enhancer?
    Yes, contact your selling dealer and set up an appointment to have them re-apply the product. Before applying any paint sealant consult with a vehicle repair specialist to ensure any new paint has properly cured prior to reapplication of products.

  5. What do I do when I get bird droppings, tree sap or insects on my vehicle?
    Clean them off as soon as possible to prevent permanent damage. If permanent damage occurs, please contact your selling dealer to initiate a claim.

Interior Protection

  1. What do I do when I get a stain on my seats?
    First clean the stain yourself with hot, soapy water (mild detergent) and if that does not take out the stain return to you selling dealer to initiate a claim.

  2. I am a smoker, am I covered for any accidental rips, tears or burns?
    Yes, with our warranty you are covered for any ACCIDENTAL rips, tears and burns provide you have purchased our interior protection. For any additional question please contact your selling dealer.

  3. How often should I clean my interior?
    We recommend you vacuum and clean your interior fabrics/leathers on a regular basis.

Claims

  1. How do I initiate a claim?
    Contact your selling dealer regarding initiating a claim.

  2. How do I know if the damage is covered?
    Refer to the backside of your warranty or return to your selling dealer for help.

  3. I’m starting to see a little red rust, do I have a claim?
    No, what has occurred is a stone chip or scratch has caused bare metal and bare metal is protecting itself. Do not panic, simply apply some mild compound to a cloth and rub it off. Follow this by applying some touch up paint to the unpainted surface.

Warranty

  1. Can I register my warranty online?
    Yes, log onto www.warrantyrecordcenter.com and follow the appropriate steps.

  2. I have moved, how can I change my address on my warranty to match my new one?
    If you have registered your warranty already the task is easy, just simply login to your account and change your address. If you have not register you warranty than please go to www.warrantyrecordcenter.com and follow the appropriate steps to registering your warranty online. For any other questions you can contact our warranty administrator at 1-800-952-9058 or email them at info@warrantyrecordscenter.comThis email address is being protected from spambots. You need JavaScript enabled to view it.. This e-mail address is being protected from spambots. Please note: to view, JavaScript is required.

  3. Can I transfer my warranty?
    Yes, to transfer your warranty please contact our warranty administrator at 1-800-952-9058 or email them at info@warrantyrecordscenter.comThis email address is being protected from spambots. You need JavaScript enabled to view it.. This e-mail address is being protected from spambots. You need JavaScript enabled to view it and they will be more than happy to assist you.